Deskripsi Pekerjaan
Are you ready to drive growth and build lasting relationships? We are looking for a dynamic Account Management Specialist to serve as the strategic backbone for our retail partners. In this pivotal role, you will take full ownership of the growth trajectory for your dedicated portfolio, ensuring our clients achieve their business objectives.
You will act as the primary point of contact, bridging the gap between our internal teams and retail partners. By leveraging market insights and strategic planning, you will identify new opportunities, optimize account performance, and foster a culture of mutual success. Your expertise in retail management and client relations will directly impact our revenue and brand reputation. We value innovation, dedication, and results. If you are a proactive problem-solver looking to make a tangible impact in a fast-paced environment, we want to hear from you.
Tanggung Jawab
- Manage and nurture relationships with key retail partners to ensure retention and long-term growth.
- Develop and execute strategic account plans to drive sales targets and revenue growth.
- Act as the primary liaison between the company and retail partners, resolving issues and coordinating resources effectively.
- Analyze account performance metrics to identify trends, upsell opportunities, and areas for improvement.
- Collaborate with internal teams (Marketing, Sales, Operations) to align on partner needs and deliver exceptional service.
- Conduct regular business reviews with partners to discuss performance, goals, and future strategies.
- Stay updated on industry trends and the competitive landscape to provide valuable insights to the management team.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2-3 years of experience in account management, sales, or retail management.
- Proven track record of managing key accounts and achieving revenue goals.
- Strong communication and interpersonal skills, with the ability to build rapport quickly with diverse stakeholders.
- Excellent problem-solving abilities and a strategic mindset focused on results.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and manage multiple accounts simultaneously in a fast-paced setting.