Deskripsi Pekerjaan
Join Foodpanda's dynamic team as an Account Management Specialist and drive our business growth through strategic client relationships. In this pivotal role, you'll manage and nurture existing client portfolios while identifying new business opportunities within the B2B landscape. Your expertise will be crucial in expanding our market presence, ensuring client satisfaction, and achieving sales targets in Kuala Lumpur's thriving food delivery ecosystem.
We're seeking a results-oriented professional with a proven track record in account management or territory sales. You'll collaborate with cross-functional teams to deliver seamless client experiences, conduct regular business reviews, and implement data-driven strategies to maximize retention and revenue growth. This position offers the opportunity to shape Foodpanda's commercial success while advancing your career in a fast-paced tech environment.
Tanggung Jawab
- Manage and expand existing client accounts through strategic relationship building and regular engagement
- Identify and pursue new business opportunities within assigned territory or client portfolio
- Develop and execute account plans to achieve sales targets and KPIs
- Conduct quarterly business reviews and present growth strategies to key stakeholders
- Collaborate with internal teams (operations, marketing, logistics) to ensure seamless service delivery
- Prepare and analyze sales reports, forecasts, and performance metrics
- Resolve client issues proactively and maintain high satisfaction levels
Kualifikasi
- Minimum 2 years of experience in Account Management or Territory Sales roles
- Proven track record in B2B sales with demonstrable revenue growth
- Strong negotiation, communication, and interpersonal skills
- Bachelor's degree in Business, Marketing, or related field preferred
- Proficiency in CRM systems and sales analytics tools
- Ability to work independently while collaborating effectively in cross-functional teams
- Results-driven mindset with ability to meet and exceed sales targets