Deskripsi Pekerjaan
Are you a driven professional looking to shape the future of connectivity in Indonesia? Fiber Networks Indonesia is seeking a dedicated and results-oriented Account Manager to join our growing team. In this pivotal role, you will serve as the primary point of contact for our valued ISP clients, acting as a strategic partner to drive business growth and ensure exceptional customer satisfaction.
We are looking for a dynamic individual who thrives in a fast-paced sales environment and possesses the ability to bridge the gap between our superior technical services and client needs. If you are passionate about telecommunications, possess strong negotiation skills, and want to make a tangible impact on the digital infrastructure of Jakarta Raya, we want to hear from you.
Tanggung Jawab
- Build and maintain strong, long-term relationships with existing ISP clients to ensure high retention rates and loyalty.
- Identify new business opportunities and generate leads through proactive market research and networking.
- Conduct product presentations and service demonstrations to explain the benefits of our Fiber Networks solutions.
- Collaborate closely with the technical support team to resolve client issues efficiently and professionally.
- Prepare regular sales reports, analyze market trends, and update the CRM system with accurate client data.
- Assist in the development of sales strategies to expand market share in the Jakarta Raya region.
- Manage contract negotiations, renewals, and upselling opportunities with existing accounts.
Kualifikasi
- Minimum 1-2 years of experience in Account Management or Sales within the Telecommunications or ISP sector.
- Strong interpersonal and communication skills, with the ability to persuade and negotiate effectively.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is preferred.
- Ability to work independently as well as part of a collaborative team.
- Valid Indonesian ID card (KTP).
- Fluent in both written and spoken English and Bahasa Indonesia.