Deskripsi Pekerjaan
Are you a strategic thinker with a passion for fostering long-term business relationships? We are looking for a dedicated Account Manager to join Odoo Limited in Tangerang, Banten. In this pivotal role, you will act as the primary point of contact for our valued Odoo Partners, ensuring their success and satisfaction within our ecosystem.
Your mission will be to analyze and solve pain points that partners face, directly impacting Odoo's partner satisfaction, renewal, and retention rates. If you thrive in a dynamic environment where your strategies directly influence business growth and customer loyalty, this is the perfect opportunity for you to accelerate your career with a global leader in open-source ERP solutions.
Tanggung Jawab
- Conduct in-depth analysis of partner challenges to identify key pain points and growth opportunities.
- Develop and execute strategies to maximize partner satisfaction and ensure high retention rates.
- Drive renewal rates by proactively managing partner contracts and renewal cycles.
- Collaborate closely with internal product and sales teams to align partner needs with Odoo's offerings.
- Monitor partner health metrics and conduct regular reviews to ensure ongoing engagement.
- Act as a trusted advisor, providing guidance on best practices and Odoo product utilization.
- Identify upsell and cross-sell opportunities within the existing partner network.
Kualifikasi
- Proven experience in Account Management or B2B Sales, preferably within the technology or ERP software industry.
- Strong analytical skills with the ability to interpret data and formulate actionable solutions.
- Excellent communication and interpersonal skills, capable of building rapport with diverse stakeholders.
- Self-motivated with a results-oriented approach to achieving retention and renewal targets.
- Familiarity with CRM software and project management tools.
- Fluency in English (both verbal and written) is required.
- A degree in Business Administration, Marketing, or a related field is a plus.