Deskripsi Pekerjaan
Are you a results-driven professional with a passion for building long-term business partnerships? Certis Security is looking for an energetic Account Manager to join our expanding team in the East Region. In this role, you will be the bridge between our high-quality cleaning and facility services and our clients, driving business growth through strategic account management and relationship building.
As an Account Manager, you will be responsible for identifying market opportunities, understanding the complex needs of our diverse clientele, and proposing tailored security and cleaning solutions that add tangible value to their operations. We are looking for a consultative professional who thrives in a fast-paced environment and possesses the ability to manage the full sales cycle from lead generation to contract negotiation.
At Certis, we pride ourselves on excellence and innovation. If you are a proactive hunter with a proven track record in service-based sales and a desire to grow within a leading security and facility management organization, we want to hear from you.
Tanggung Jawab
- Develop and execute strategic sales plans to expand our market share within the East Region for cleaning and facility services.
- Identify, qualify, and pursue new business opportunities through cold calling, networking, and industry events.
- Conduct site surveys and needs analyses to understand client requirements and provide customized service proposals.
- Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers within client organizations.
- Negotiate contracts and service agreements to ensure profitability while meeting client expectations.
- Monitor service delivery standards to ensure high levels of client satisfaction and retention.
- Prepare regular sales reports, market analysis, and forecasts for management review.
Kualifikasi
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 3-5 years of experience in B2B sales, account management, or business development, preferably within the facilities management or cleaning industry.
- Strong understanding of the Singapore commercial cleaning and facility services market.
- Proven track record of meeting or exceeding sales targets and revenue goals.
- Excellent communication, negotiation, and presentation skills in English.
- Highly organized with the ability to manage multiple accounts simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to travel within the East Region to meet clients and visit sites.