Deskripsi Pekerjaan
Are you a results-driven professional with a passion for building lasting business relationships? We are seeking a dynamic and articulate Account Manager to join our growing corporate team in Jakarta. In this role, you will act as the primary point of contact for our diverse portfolio of corporate clients, ensuring seamless communication and identifying key growth opportunities.
As an English-speaking Account Manager, you will leverage your expertise to bridge the gap between our internal teams and local/international partners. You will be instrumental in driving business growth, ensuring client satisfaction, and navigating the complexities of corporate-level account management. If you possess a consultative mindset and the ability to thrive in a fast-paced environment, we would love to hear from you.
Tanggung Jawab
- Manage a dedicated portfolio of corporate client accounts, serving as the primary point of contact.
- Drive business growth by identifying and capitalizing on upsell and cross-sell opportunities.
- Maintain high levels of client satisfaction through proactive communication and issue resolution.
- Conduct regular business reviews with key stakeholders to align services with client objectives.
- Collaborate with cross-functional teams to ensure timely delivery of products and services.
- Provide detailed reporting on account performance and market trends to senior management.
- Bridge communications between international partners and the local office with professional clarity.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Minimum 2-4 years of experience in Account Management or Business Development within a corporate environment.
- Full professional proficiency in English (verbal and written) is mandatory.
- Strong interpersonal skills with the ability to influence and negotiate at a C-level.
- Proven track record of hitting sales targets and managing long-term client relationships.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office suite.
- Exceptional problem-solving abilities and a strategic approach to client needs.