Deskripsi Pekerjaan
Are you a strategic relationship builder with a passion for high-tech infrastructure? JLL is seeking a dynamic Account Manager to lead our Data Center client accounts in Jakarta. In this pivotal role, you will act as the primary interface for our key data center clients, ensuring that service delivery meets the highest global standards while driving account growth and long-term retention.
As part of the JLL team, you will navigate complex client requirements, oversee portfolio performance, and translate technical data center operations into strategic business value. We are looking for a proactive professional who excels in fast-paced environments and thrives on building trust-based partnerships. If you are ready to elevate your career within a global real estate and investment leader, we invite you to join our growing team in Indonesia.
Tanggung Jawab
- Act as the primary point of contact for key data center clients, fostering long-term, profitable relationships.
- Drive client satisfaction by ensuring seamless service delivery and proactive issue resolution.
- Develop and execute account growth strategies to expand service scope and revenue within existing portfolios.
- Coordinate with cross-functional technical teams to monitor and maintain service level agreements (SLAs).
- Prepare and present comprehensive performance reports and business reviews for key stakeholders.
- Identify opportunities for service optimization and operational efficiency to add value to the client's business.
- Manage contract renewals, negotiations, and financial forecasting for assigned accounts.
Kualifikasi
- Bachelor’s degree in Business, Real Estate, Engineering, or a related field.
- Minimum 5-7 years of experience in Account Management, Business Development, or Client Services, preferably within the Data Center, PropTech, or Industrial Real Estate sector.
- Proven track record in managing complex stakeholders and delivering high-value client solutions.
- Excellent communication and presentation skills in both English and Bahasa Indonesia.
- Strong analytical mindset with the ability to interpret data and drive operational performance.
- Deep understanding of facility management operations and critical environment requirements.
- Ability to travel as required and work effectively in a matrix-managed organizational structure.