Deskripsi Pekerjaan
Join iSoftStone as an Account Manager (IT Solution) and become a pivotal force in driving digital transformation for our clients. In this hybrid role, you'll leverage your expertise in IT solutions to build lasting client relationships, identify growth opportunities, and deliver tailored strategies that align with business objectives. You'll collaborate with cross-functional teams to ensure seamless service delivery while maintaining a pulse on industry trends to position iSoftStone as a trusted technology partner. This position offers the flexibility of hybrid work, allowing you to balance office collaboration with remote productivity while making significant contributions to our sales ecosystem.
Tanggung Jawab
- Develop and maintain strategic client relationships to understand business needs and IT requirements
- Identify new business opportunities and generate leads through market research and networking
- Present and demonstrate iSoftStone's IT solutions to potential and existing clients
- Collaborate with technical teams to deliver customized solutions and ensure client satisfaction
- Track sales metrics, forecast revenue, and achieve quarterly targets
- Conduct competitive analysis to refine positioning and value propositions
- Resolve client issues and maintain high retention rates through proactive communication
Kualifikasi
- Bachelor's degree in Business, IT, or related field (Master's preferred)
- 3+ years of experience in account management or IT sales
- Strong understanding of IT infrastructure, cloud solutions, and digital transformation trends
- Excellent negotiation, presentation, and stakeholder management skills
- Proven track record of meeting/exceeding sales targets
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
- Certifications in IT service management (e.g., ITIL) are advantageous