Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for customer service and the automotive industry? Autokid Truck Solutions is seeking a dedicated Account Specialist to join our growing team in Cavite City. In this pivotal role, you will serve as the bridge between our sales department and our valued clients, ensuring that every customer receives top-tier support during their vehicle financing journey.
As an Account Specialist, you will be responsible for managing the end-to-end account processing for our truck financing applications. Your expertise will directly contribute to the efficiency of our sales operations and the satisfaction of our clients. If you excel in a fast-paced environment and have a knack for numbers and communication, this is the perfect opportunity to advance your career with a leading industry player.
Tanggung Jawab
- Assist customers with the preparation and submission of vehicle financing applications and documentation.
- Process and maintain accurate account records, ensuring all data is up-to-date and compliant with company policies.
- Coordinate closely with the sales team to ensure seamless communication regarding customer status and account requirements.
- Address customer inquiries promptly and professionally regarding account balances, payment schedules, and financing terms.
- Monitor account delinquencies and work to resolve payment issues with clients in a constructive manner.
- Collaborate with internal departments to streamline the account management workflow and improve customer experience.
- Prepare and generate reports related to account performance and sales coordination metrics.
Kualifikasi
- Bachelor's degree in Business Administration, Finance, or a related field is preferred.
- At least 1-2 years of experience in account management, customer service, or sales coordination within the automotive or finance industry.
- Strong knowledge of financial products and vehicle financing processes.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite and accounting software (e.g., QuickBooks, SAP).
- Strong organizational skills with the ability to prioritize tasks and manage multiple accounts effectively.
- High level of integrity and attention to detail.