Deskripsi Pekerjaan
Are you a detail-oriented individual with a passion for customer service and operational excellence? Easy Peasy Salad Bar, a premier destination for fresh salads and premium catering services in Yogyakarta, is currently seeking a motivated Admin Customer to join our dynamic team in Sleman.
As an Admin Customer, you will be the backbone of our daily operations, ensuring that every order is processed accurately and every customer interaction reflects our commitment to healthy, high-quality dining. The ideal candidate will possess strong organizational skills, proficiency in digital communication tools, and a friendly, problem-solving attitude.
Joining Easy Peasy Salad Bar means becoming part of a growing brand that values efficiency, food quality, and customer satisfaction. If you are ready to grow your career in an energetic, fast-paced food and beverage environment, we would love to meet you!
Tanggung Jawab
- Managing incoming customer inquiries via WhatsApp, social media, and phone with a professional and welcoming tone.
- Processing daily catering and restaurant orders accurately within the point-of-sale system.
- Coordinating with the kitchen and delivery teams to ensure timely order fulfillment and customer satisfaction.
- Maintaining accurate customer databases and tracking order status updates.
- Handling basic administrative tasks including daily sales reporting and inventory documentation.
- Addressing customer feedback and resolving issues promptly to maintain brand reputation.
- Supporting the management team with general office tasks as required.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent; Diploma in Administration or related field is a plus.
- Proven experience in customer service, administration, or a similar role within the F&B industry.
- Proficiency in Microsoft Office Suite (Excel/Word) and digital communication tools (WhatsApp Business).
- Excellent verbal and written communication skills in Indonesian.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work well within a team and maintain a positive attitude under pressure.
- Domiciled in or near Sleman, DI Yogyakarta.