Deskripsi Pekerjaan
Join the dedicated team at Klinik My Cat Veterinary Service as an Admin Front Office professional. We are seeking a detail-oriented and welcoming individual to manage our front desk operations and provide exceptional support to both our veterinary staff and our beloved pet owners. As the first point of contact for our clinic, you will play a vital role in ensuring smooth daily operations and maintaining our reputation for excellent customer service.
We pride ourselves on a supportive work environment and are excited to offer a competitive compensation package. Our benefits include a starting salary of Rp 2.5 million, performance bonuses, and overtime pay. Furthermore, we are pleased to provide accommodation for the right candidate upon successful completion of our training program. If you are passionate about animal care and possess strong administrative skills, we encourage you to apply today.
Tanggung Jawab
- Manage the front desk operations, ensuring a welcoming and professional environment for all clients and visitors.
- Greet clients warmly, answer phone calls, and respond to emails and inquiries in a timely and courteous manner.
- Handle appointment scheduling and maintain the clinic's calendar to ensure efficient workflow.
- Process payments, manage billing records, and handle cash transactions accurately.
- Assist with inventory management of medical supplies and general clinic supplies.
- Coordinate between veterinarians, nurses, and clients to facilitate seamless patient care.
- Prepare necessary documents and reports as required by management.
Kualifikasi
- High school diploma or equivalent (SMK/D3) in Administration or related field.
- Previous experience in a front desk, reception, or administrative role is preferred.
- Excellent verbal and written communication skills in English and Indonesian.
- Proficient in using Microsoft Office applications (Word, Excel, PowerPoint).
- Strong interpersonal skills with the ability to interact positively with diverse clients.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Willingness to undergo training and learn new procedures quickly.