Deskripsi Pekerjaan
Join our dynamic team as an Online Shop Administrator and become the backbone of our e-commerce operations. In this pivotal role, you'll ensure seamless online store management by handling product uploads, sourcing compelling imagery from Google, and maintaining accurate inventory listings. You'll serve as the primary point of contact for customers, responding to inquiries promptly and resolving complaints with professionalism. The position requires meticulous packing of goods to ensure safe delivery, coupled with daily sales reporting to track performance metrics. If you're detail-oriented, customer-focused, and thrive in fast-paced digital environments, this opportunity offers growth in Indonesia's booming e-commerce sector.
Tanggung Jawab
- Upload products to online platforms with optimized descriptions and images sourced from Google
- Manage customer communications via chat, including complaint resolution and order support
- Execute precise packing of goods with quality checks before shipment
- Compile and analyze daily sales reports for operational insights
- Maintain accurate product information and inventory levels
- Collaborate with marketing team for promotional campaigns
- Ensure timely order processing and fulfillment
Kualifikasi
- Experience in e-commerce or online store management preferred
- Proficiency in image sourcing and basic digital content creation
- Strong written communication skills for customer interactions
- Attention to detail in packing and inventory management
- Ability to work independently and prioritize tasks efficiently
- Basic knowledge of sales reporting tools or spreadsheets
- Integrity and accountability in handling customer data
- High school diploma or equivalent qualification