Deskripsi Pekerjaan
Panda Mandarin Education is seeking a detail-oriented and highly organized Admin Operational to join our growing team in Jakarta. In this role, you will be the backbone of our administrative operations, ensuring that our educational services run smoothly and efficiently. You will play a pivotal role in data management, supporting our sales teams, and maintaining high standards of customer satisfaction by managing internal communication flows.
We are looking for a proactive professional who thrives in a fast-paced environment and possesses strong analytical skills. If you are passionate about education and have a knack for organization, reporting, and process improvement, we would love to have you on our team.
Tanggung Jawab
- Prepare and manage comprehensive weekly reports, including sales target tracking for all administrative personnel.
- Monitor and update data related to advanced class enrollments and student progress.
- Consolidate and track customer feedback and complaints to identify areas for service improvement.
- Coordinate with internal departments to ensure daily operational tasks are completed accurately and on time.
- Maintain electronic filing systems and databases to ensure information is easily accessible.
- Provide administrative support to the management team to facilitate smooth business workflows.
- Assist in the preparation of regular performance metrics and business analysis reports.
Kualifikasi
- Minimum Diploma (D3) degree in Administration, Management, or a related field.
- At least 1-2 years of experience in an administrative or operational role.
- Proficiency in Microsoft Office Suite, especially Microsoft Excel (pivot tables and formulas).
- Strong analytical and problem-solving skills with high attention to detail.
- Excellent communication skills, both written and verbal, in Indonesian and English.
- Ability to multitask and prioritize tasks effectively under tight deadlines.
- Proven ability to manage sensitive data with confidentiality and integrity.