Deskripsi Pekerjaan
PT Indobake Mitra Perkasa is seeking a highly motivated and detail-oriented Admin Sales & Marketplace to join our dynamic team in Surabaya. In this role, you will be the backbone of our sales operations, ensuring that our customers receive exceptional service while maintaining the seamless flow of our digital storefronts.
The ideal candidate will possess a blend of administrative excellence and e-commerce savvy. You will be responsible for bridge-building between our product inventory and our online marketplace performance. If you are passionate about customer experience and thrive in a fast-paced retail environment, we want to hear from you!
Tanggung Jawab
- Manage daily customer inquiries across multiple platforms professionally and promptly.
- Maintain comprehensive product knowledge to assist customers in making informed purchasing decisions.
- Perform regular stock opname and inventory reconciliation to ensure data accuracy.
- Handle end-to-end sales administration, including processing orders, invoices, and delivery documentation.
- Manage and optimize company E-commerce storefronts (Marketplace management).
- Monitor and update product listings, pricing, and promotional banners.
- Collaborate with the sales team to achieve monthly targets and provide administrative support.
Kualifikasi
- Minimum Diploma (D3) degree in Administration, Management, Communication, or a related field.
- Proven experience as a Sales Admin, Marketplace Admin, or similar administrative role.
- Strong familiarity with major Indonesian marketplaces (e.g., Tokopedia, Shopee, Lazada).
- Proficient in Microsoft Office (Excel, Word) and digital communication tools.
- Strong analytical skills with a high level of attention to detail regarding stock management.
- Excellent verbal and written communication skills in Bahasa Indonesia.
- Ability to work independently as well as within a team in a target-driven environment.
- Based in or willing to be placed in Surabaya.