Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for problem-solving and excellent organizational skills? Staffinc Group is seeking a dedicated Administrative Assistant to join our dynamic team in Jakarta Pusat. In this role, you will act as the backbone of our administrative operations, ensuring that our daily workflows remain seamless and efficient.
The ideal candidate will be the first point of contact for our stakeholders, responsible for maintaining high standards of service. You will excel in proactive communication, managing complex inquiries, and resolving issues with a solutions-oriented mindset. If you are organized, resilient, and thrive in a fast-paced environment, we would love to hear from you.
Tanggung Jawab
- Manage daily administrative tasks to ensure office operations run smoothly and efficiently.
- Serve as the primary point of contact for client inquiries, demonstrating professionalism and empathy.
- Proactively handle customer complaints and coordinate internal investigations to reach effective resolutions.
- Maintain organized digital and physical filing systems, ensuring document integrity and confidentiality.
- Prepare reports, presentations, and correspondence as required by management.
- Coordinate meetings, appointments, and office schedules to optimize team productivity.
- Support cross-departmental projects through effective communication and administrative follow-through.
Kualifikasi
- Minimum Diploma (D3) in Administration, Management, or a related field.
- At least 1-2 years of experience in an administrative or customer service support role.
- Strong problem-solving skills with a proactive approach to conflict resolution.
- Excellent verbal and written communication skills in both Indonesian and English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office productivity tools.
- Ability to multitask and prioritize workload in a high-pressure, fast-paced environment.
- Strong attention to detail and ability to work with minimal supervision.