Deskripsi Pekerjaan
Are you ready to redefine the future of hospitality? Holma Management, Malaysia’s premier Airbnb management firm, is officially launching its inaugural Management Trainee Programme in the heart of Kuala Lumpur. We are looking for high-potential, ambitious individuals who are eager to master the complexities of property management, guest experience, and revenue optimization.
As part of our pioneer batch, you will receive hands-on mentorship from industry veterans. You won't be stuck behind a desk; you will be on the front lines managing high-end properties, interacting with global guests, and utilizing data-driven strategies to maximize occupancy rates. If you have a passion for real estate, exceptional customer service, and business operations, this is your fast-track opportunity to a leadership career in the short-term rental industry.
Tanggung Jawab
- Assist in the end-to-end management of luxury short-term rental portfolios.
- Coordinate guest check-ins, check-outs, and provide 5-star concierge-level support.
- Monitor listing performance on Airbnb and other OTAs, adjusting pricing strategies to boost revenue.
- Perform regular property inspections to ensure brand standards and maintenance quality.
- Liaise with cleaning teams and maintenance contractors to ensure property readiness.
- Analyze guest feedback to improve overall service standards and operational workflows.
- Support the operations team in scaling property listings and administrative reporting.
Kualifikasi
- Fresh graduates or young professionals with 0-2 years of experience.
- Degree in Hospitality, Business Management, Real Estate, or a related field.
- Excellent communication skills in English and Malay; fluency in additional languages is a plus.
- Strong problem-solving abilities and a 'can-do' attitude under pressure.
- Highly organized with a meticulous eye for detail and property aesthetics.
- Proficient in MS Office and comfortable learning property management software.
- Flexibility to work shift hours as required by the nature of the hospitality business.