Deskripsi Pekerjaan
Step into the heart of aviation excellence with Hey Rocket as an Airport Operations Coordinator at Singapore's award-winning Changi Airport. This is your opportunity to go behind the scenes and experience how the world's best airport runs efficiently every single day.
As an Airport Operations Coordinator, you will be the vital link between various ground operations teams, ensuring that every flight turnaround is smooth, safe, and punctual. From coordinating with airline ground staff and managing gate allocations to troubleshooting real-time disruptions, your role is central to maintaining Changi's world-class service standards.
You will operate in a dynamic, 24/7 environment where no two days are the same. Whether you are monitoring flight schedules, overseeing baggage handling processes, or assisting with emergency response procedures, your contributions will directly impact the passenger experience. This is a hands-on role that offers unparalleled exposure to the logistics and transport sector, providing a solid foundation for a long-term career in aviation management.
Join a supportive team that values initiative, precision, and a passion for operational excellence. If you are a proactive problem-solver who thrives in a fast-paced environment, this is your runway to success. Take off with Hey Rocket and make a real impact at Changi Airport.
Tanggung Jawab
- Coordinate daily airport operations, including flight scheduling, gate assignments, and baggage handling logistics.
- Liaise with airlines, ground handling teams, and airport authorities to ensure seamless passenger flow.
- Monitor real-time airport systems to track flight arrivals, departures, and turnaround schedules.
- Respond promptly to operational disruptions, delays, and emergency situations to minimize impact.
- Maintain accurate records of operational data and generate comprehensive performance reports.
- Assist in the implementation and enforcement of safety, security, and regulatory protocols.
- Support passenger service teams during peak hours, special events, and irregular operations.
- Collaborate with stakeholders to optimize resource allocation and improve service efficiency.
Kualifikasi
- Diploma or Degree in Aviation Management, Logistics, Supply Chain, or a related field.
- Prior experience in airport operations, ground handling, airline services, or logistics is highly valued.
- Strong problem-solving skills and the ability to make quick, informed decisions under pressure.
- Excellent communication and interpersonal skills for effective stakeholder coordination.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and operational software.
- Willingness to work rotating shifts, including weekends, nights, and public holidays.
- Knowledge of aviation regulations, safety standards, and emergency procedures is an advantage.
- Ability to work effectively in a fast-paced, multicultural, and 24/7 operational environment.