Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for risk mitigation and financial recovery? DBS Bank, Asia’s leading financial services group, is seeking a highly motivated Recovery Specialist to join our Risk Management Group in Changi. In this pivotal role, you will be instrumental in maintaining the bank's asset quality by managing overdue accounts through sophisticated analytics, rigorous compliance standards, and a customer-centric approach.
As an Analyst or Associate, you will not just be managing debt; you will be navigating complex financial landscapes to provide sustainable solutions for our customers while protecting the bank's interests. We are looking for an individual who excels in collaborative environments, possesses a sharp analytical mind, and understands the nuances of banking recovery operations. Join us in our journey to be the 'Best Bank in the World' by driving excellence in our risk management frameworks.
Tanggung Jawab
- Proactively manage and monitor a portfolio of delinquent accounts to ensure timely recovery while adhering to internal and regulatory guidelines.
- Conduct deep-dive financial analysis to assess customer repayment capacity and determine the most effective recovery strategies.
- Engage in professional, customer-focused communication to negotiate payment plans and resolve outstanding debt issues.
- Maintain impeccable documentation and audit trails for all recovery actions to ensure full compliance with bank policies and legal standards.
- Collaborate cross-functionally with internal stakeholders to refine collection processes and enhance risk mitigation effectiveness.
- Prepare comprehensive reports on recovery performance, highlighting trends, risks, and recommended improvements for management review.
- Participate in departmental projects aimed at streamlining operational workflows and implementing new recovery technologies.
Kualifikasi
- Minimum of 3 years of professional experience in debt recovery, credit management, or collections within the banking/financial services industry.
- Degree in Finance, Accounting, Business Administration, or a related field.
- Strong understanding of local banking regulations, insolvency laws, and compliance requirements in Singapore.
- Proven ability to analyze complex financial data and identify actionable recovery insights.
- Exceptional negotiation, conflict resolution, and interpersonal skills, with the ability to maintain professionalism under pressure.
- High level of proficiency in MS Office (Excel, PowerPoint) and familiar with banking core systems/collections software.
- Ability to thrive in a fast-paced environment, working effectively both independently and as part of a collaborative team.