Deskripsi Pekerjaan
Join PERSOL as an Anti-Scam Specialist and become a guardian against financial fraud in Singapore's dynamic banking sector. This 6-month contract role offers a unique opportunity to protect vulnerable customers from sophisticated scams while gaining invaluable experience in financial security. You'll be at the forefront of fraud prevention, analyzing suspicious transactions, developing mitigation strategies, and collaborating with cross-functional teams to safeguard assets. If you're passionate about making a tangible impact in the fight against financial crime and possess a keen eye for detail, this position provides a platform to develop specialized expertise in fraud detection and customer protection within a leading financial services environment.
Tanggung Jawab
- Monitor and analyze transaction patterns to identify potential fraud activities
- Investigate scam reports and coordinate with law enforcement agencies when necessary
- Develop and implement fraud prevention protocols for banking products
- Conduct customer education sessions on scam awareness and prevention
- Collaborate with IT teams to enhance fraud detection systems
- Prepare detailed fraud incident reports and recommend corrective actions
- Stay updated on emerging scam tactics and industry best practices
Kualifikasi
- Diploma or Bachelor's degree in Finance, Criminal Justice, or related field
- Minimum 2 years' experience in fraud investigation or financial crime prevention
- Strong analytical skills with attention to detail
- Proficiency in fraud detection tools and banking systems
- Excellent communication and customer service skills
- Ability to work independently under pressure
- Certification in fraud examination (CFE) or digital forensics preferred
- Singaporean citizenship or PR required for regulatory compliance