Deskripsi Pekerjaan
Butler Management is seeking a dedicated and experienced professional to join our team as an Apartment Supervisor at our premium residential property in Kuta Utara, Bali. As an Apartment Supervisor, you will be responsible for overseeing the daily operations of the apartment building, ensuring a high standard of service and upkeep. You will lead a team of housekeeping and maintenance staff, address tenant inquiries, coordinate check-ins and check-outs, and maintain safety and cleanliness standards.
This role requires strong leadership, exceptional customer service skills, and a proactive approach to problem-solving. The ideal candidate has a background in hospitality or property management, with the ability to multitask and manage a diverse team. You should be detail-oriented, organized, and capable of handling emergencies and complaints with professionalism.
Join Butler Management and contribute to delivering an outstanding living experience for our tenants. We offer a competitive salary package, a positive work environment, and opportunities for career advancement. If you are passionate about service excellence and team management, we want to hear from you!
Position Details:
- Full-time role
- Salary: Rp 6.000.000 – Rp 6.500.000 per month
- Location: Kuta Utara, Bali
Tanggung Jawab
- Supervise daily operations of the apartment including housekeeping, maintenance, and security
- Inspect apartments and common areas for cleanliness and repair needs
- Handle tenant inquiries, complaints, and requests in a prompt and courteous manner
- Coordinate move-in and move-out procedures including property inspections
- Manage inventory of cleaning supplies, amenities, and equipment
- Prepare and submit regular reports on occupancy, maintenance issues, and operational performance
- Train and motivate team members to ensure consistent service standards
- Ensure compliance with health, safety, and building regulations
Kualifikasi
- Minimum 2 years of experience in a supervisory role within hospitality, property management, or related field
- Strong leadership abilities with a focus on team development and performance
- Excellent verbal and written communication skills in English and Bahasa Indonesia
- Customer service oriented with problem-solving skills
- Proficient in using property management software and Microsoft Office
- Ability to work flexible hours, including weekends and public holidays
- Detail-oriented and organized with a proactive mindset
- Knowledge of safety regulations and emergency procedures