Deskripsi Pekerjaan
Join Keysight Technologies as an Application Engineer, Expert and become a vital part of our commitment to delivering innovative test and measurement solutions. In this dynamic role, you will provide exceptional technical support for instrument control software, ensuring our customers receive the highest level of assistance in troubleshooting and resolving complex issues. Your expertise will be instrumental in bridging the gap between our cutting-edge technology and our clients' needs, driving customer satisfaction and loyalty.
As an Application Engineer, you will work closely with sales teams, product development, and customers to understand technical requirements and deliver tailored solutions. This position offers an exciting opportunity to work with state-of-the-art test equipment and software in a fast-paced environment, where your problem-solving skills and technical knowledge will be challenged daily.
If you are passionate about technology and thrive in customer-facing roles, this position provides a platform to grow your career while making a significant impact on our customers' success and Keysight's continued growth in the region.
Tanggung Jawab
- Provide expert technical support for instrument control software and troubleshooting
- Resolve complex customer issues and provide timely solutions
- Collaborate with sales teams to understand and address customer technical requirements
- Develop and deliver technical training and product demonstrations
- Work closely with product development teams to provide customer feedback and improve products
- Prepare technical documentation and application notes
- Conduct on-site and remote technical support for customers
- Stay updated with the latest industry trends and technologies
Kualifikasi
- Bachelor's degree in Electrical Engineering, Electronics Engineering, or related field
- Minimum of 5 years of experience in application engineering or technical support
- Strong knowledge of test and measurement equipment and software
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Experience in customer-facing roles and technical presentations
- Familiarity with industry standards and protocols
- Ability to work independently and as part of a team