Deskripsi Pekerjaan
Join Eriweld International as an Application Engineer and play a crucial role in bridging the gap between customer requirements and technical execution. In this dynamic position, you will collaborate closely with sales, engineering, and direct clients to understand complex needs and design robust technical solutions. We are looking for a detail-oriented professional who thrives in a collaborative environment and enjoys translating technical concepts into actionable strategies.
As the technical face of our company, you will be responsible for ensuring that our products not only meet high industry standards but also exceed client expectations. You will work within a cross-functional team to drive product success, troubleshoot challenges, and deliver seamless engineering solutions that empower our customers. If you have a passion for technology and a knack for problem-solving, this is the perfect opportunity to advance your career with a forward-thinking organization.
Tanggung Jawab
- Collaborate with sales and engineering teams to define and document detailed technical requirements.
- Design and implement application solutions tailored to specific customer needs and business goals.
- Provide expert technical support and guidance to clients throughout the project lifecycle.
- Conduct system testing and quality assurance to ensure product stability and performance.
- Create comprehensive technical documentation, specifications, and user manuals.
- Identify and troubleshoot technical issues, proposing effective resolutions and improvements.
- Participate in product development meetings and contribute innovative ideas for future enhancements.
Kualifikasi
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.
- Proven experience in application engineering, technical support, or a similar engineering role.
- Strong understanding of software development life cycles (SDLC) and system architecture.
- Excellent communication skills with the ability to explain complex technical details to non-technical stakeholders.
- Strong problem-solving mindset with a focus on delivering high-quality results under tight deadlines.
- Proficiency in relevant engineering tools, software, and programming languages.
- Ability to work effectively in a fast-paced, team-oriented, and collaborative environment.