Deskripsi Pekerjaan
Are you a passionate leader looking to make a tangible impact on financial inclusion? Amartha is seeking a dynamic Area Manager to oversee operations in Lampung Tengah. In this strategic role, you will be the driving force behind our mission to empower micro-entrepreneurs by bridging the gap between underserved communities and financial access.
You will lead high-performing teams, manage operational excellence, and ensure that our micro-finance solutions reach those who need them most. If you have a strong background in retail management, banking operations, or field-based leadership, and a heart for social impact, we want you on our team.
At Amartha, we leverage technology to drive prosperity. As an Area Manager, you will not just be managing targets; you will be managing human potential. Join us in scaling our operations and creating sustainable economic growth across the Lampung region.
Tanggung Jawab
- Lead, mentor, and supervise a team of field officers and branch staff to ensure operational efficiency.
- Drive the achievement of key performance indicators (KPIs) related to portfolio growth, loan disbursement, and asset quality.
- Implement standardized operational procedures to ensure service quality and risk management across all units in the assigned area.
- Analyze regional market data and competitive landscape to devise effective strategies for market penetration and customer acquisition.
- Manage community relations and foster strong partnerships with local stakeholders to ensure the sustainability of our micro-finance programs.
- Conduct regular field visits to monitor operations, provide on-the-job training, and troubleshoot operational challenges.
- Prepare comprehensive reports on operational performance, financial metrics, and regional growth trends for senior management.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, Economics, or a related field.
- Minimum 3-5 years of experience in a leadership or managerial role, preferably in micro-finance, banking, or retail management.
- Strong analytical skills with the ability to translate complex data into actionable operational strategies.
- Proven track record in team management, conflict resolution, and driving high-performance cultures.
- Excellent communication and interpersonal skills, with the ability to engage with diverse community stakeholders.
- Deep understanding of the local market dynamics in Lampung is highly preferred.
- Willingness to travel frequently for field visits and remote site supervision.
- Proficiency in Microsoft Office Suite and experience with CRM or operational management software.