Deskripsi Pekerjaan
Join Golden Village, Singapore's premier cinema operator, as an Assistant Cinema Manager and become a vital part of the entertainment experience. This dynamic leadership role offers the opportunity to drive exceptional customer service while managing daily cinema operations. You'll oversee staff, optimize guest experiences, and ensure seamless venue management in a vibrant, fast-paced environment. Ideal for hospitality professionals passionate about cinema, this position provides career growth opportunities within a beloved entertainment brand. If you thrive in customer-facing roles and possess strong leadership skills, this is your chance to shape memorable movie experiences while advancing your management career.
Tanggung Jawab
- Manage daily cinema operations including staffing, scheduling, and venue maintenance
- Lead and develop front-of-house teams to deliver exceptional customer service
- Oversee ticket sales, concession management, and revenue optimization
- Resolve customer inquiries and escalate issues effectively
- Implement health and safety protocols and emergency procedures
- Assist with inventory management and financial reconciliation
- Train staff on cinema operations and customer experience standards
Kualifikasi
- Minimum 2 years in supervisory or management role, preferably in hospitality/entertainment
- Strong leadership and team development capabilities
- Excellent communication and conflict resolution skills
- Proficient in point-of-sale systems and basic financial operations
- Ability to work flexible hours including evenings, weekends, and holidays
- Customer-centric mindset with problem-solving aptitude
- Basic understanding of cinema operations and guest experience principles