Deskripsi Pekerjaan
Are you a detail-oriented hospitality professional with a passion for excellence? Tribute Portfolio is seeking a dynamic Assistant Executive Housekeeper to join our team in Bayan Lepas, Penang. In this pivotal role, you will play a crucial part in maintaining the high standards of cleanliness, guest comfort, and operational efficiency that define the Tribute Portfolio brand experience.
The ideal candidate will be a hands-on leader capable of managing daily housekeeping operations, mentoring staff, and ensuring that every room meets our signature aesthetic and quality requirements. You will work closely with the Executive Housekeeper to streamline workflows, optimize inventory management, and deliver an exceptional environment for our guests. If you are looking for a career path that offers professional growth, a collaborative culture, and the chance to work with a world-class hospitality brand, we want to hear from you.
Tanggung Jawab
- Oversee daily housekeeping operations, including guest rooms, public areas, and back-of-house facilities.
- Supervise and mentor the housekeeping staff to ensure high-performance standards and consistent quality.
- Conduct regular inspections to ensure all areas meet company cleanliness and maintenance standards.
- Coordinate with the Front Office and Engineering teams to manage room readiness and maintenance requests.
- Monitor inventory levels of cleaning supplies, linens, and amenities to ensure cost-effective procurement.
- Implement and enforce safety and health protocols in accordance with local regulations and brand standards.
- Handle guest inquiries and special requests promptly to ensure an elevated guest experience.
Kualifikasi
- Minimum 2-3 years of experience in a supervisory or management role within the hospitality housekeeping department.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent knowledge of hotel housekeeping operations, chemical safety, and cleaning standards.
- Proficient in hotel management software (PMS) and MS Office applications.
- Strong communication skills in English and Malay; additional languages are a plus.
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
- Demonstrated ability to multitask in a fast-paced, guest-facing environment.