Deskripsi Pekerjaan
Join the prestigious Raffles Hotels & Resorts as an Assistant Executive Housekeeper and become an integral part of our legendary hospitality legacy. This pivotal role offers the opportunity to assist the Director of Housekeeping in orchestrating the seamless operation of our housekeeping department. You will contribute to strategic planning, ensure impeccable standards across all guest areas, and lead a dedicated team in delivering the signature Raffles experience. Your expertise will directly influence guest satisfaction through meticulous attention to detail, efficient resource management, and the cultivation of a culture of excellence. This position is ideal for passionate hospitality professionals seeking to elevate their career in a world-renowned luxury environment.
Tanggung Jawab
- Assist the Director of Housekeeping in daily operations, strategic planning, and policy implementation
- Supervise and mentor housekeeping staff to ensure consistent service excellence
- Coordinate room preparation, deep cleaning, and maintenance schedules
- Monitor inventory control and procurement of cleaning supplies
- Conduct regular quality assurance inspections of guest rooms and public areas
- Collaborate with engineering and front desk teams for seamless operations
- Handle guest requests and resolve housekeeping-related concerns
- Assist in budget preparation and cost management for the department
Kualifikasi
- Minimum 3 years of housekeeping experience in luxury hospitality
- Proven leadership and team management skills
- Strong knowledge of housekeeping procedures, safety standards, and sustainability practices
- Exceptional attention to detail and organizational abilities
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Proficiency in housekeeping management systems
- Flexibility to work weekends, holidays, and varying shifts