Deskripsi Pekerjaan
Step into a pivotal leadership role within our fast-growing AnyLive division, serving as the strategic bridge between our enterprise clients and our dynamic live-commerce operations. Based in the vibrant tech hub of Kota Damansara, Selangor, you will be at the forefront of Malaysia's booming social commerce landscape, directly driving revenue, brand visibility, and long-term partnership success.
As an Assistant Manager, Live-Commerce Key Account Management (KAM), this is not simply an account management position; it is a high-impact strategic role. You will leverage data analytics, creative campaign ideation, and deep market insights to craft bespoke live-commerce strategies for high-profile enterprise clients. You will lead and mentor a team of Account Executives, coordinating seamlessly with content creators, influencers, and operations teams to ensure flawless execution of live selling events.
We are seeking a passionate, driven, and commercially astute individual who thrives in a fast-paced, results-oriented environment. If you possess a strong background in key account management, an intimate understanding of e-commerce and social media dynamics (particularly live streaming on platforms like TikTok, Shopee, and Lazada), and the leadership acumen to inspire and grow a team, this is your opportunity to make a massive impact on a rapidly expanding sector.
Why Join Us?
Be a pioneer in the rapidly expanding Live Commerce sector in Malaysia. Work with top-tier enterprise brands and household names. Lead a dedicated, high-performing, and ambitious team. Benefit from a highly competitive remuneration package with significant growth opportunities in a company that is defining the future of retail.
Ready to shape the future of retail and take the next big step in your career? Apply today and let's build something extraordinary together.
Tanggung Jawab
- Serve as the primary strategic point of contact for a portfolio of key enterprise clients, ensuring high levels of satisfaction and retention.
- Develop and execute comprehensive live-commerce account plans to aggressively achieve revenue targets and performance KPIs.
- Lead, mentor, and manage a team of Account Executives to deliver exceptional client service and campaign performance.
- Collaborate closely with internal creative, production, and influencer marketing teams to orchestrate high-impact and scalable live sessions.
- Analyze detailed campaign performance data to generate actionable insights and comprehensive ROI reports for clients.
- Identify and act on opportunities for account growth, upselling, and cross-selling of new innovative services.
- Stay ahead of industry trends in live commerce, social media algorithms, and e-commerce best practices to keep our strategies cutting-edge.
- Manage contract negotiations, renewals, and complex commercial agreements with key stakeholders.
Kualifikasi
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- Minimum of 3-5 years of experience in Key Account Management, preferably within E-commerce, Digital Marketing, or Agency environments.
- Proven track record of managing and growing high-value enterprise accounts, consistently exceeding targets.
- Strong understanding of the Live Commerce ecosystem, with hands-on experience in platforms like TikTok Shop, Shopee Live, and LazLive.
- Excellent leadership, communication, and presentation skills, fully fluent in English and Bahasa Malaysia (both written and spoken).
- Highly data-driven with proficiency in analytics tools (e.g., Google Analytics, native platform dashboards, Tableau).
- Ability to thrive in a fast-paced, dynamic, and results-oriented startup culture with a high degree of ownership.
- Experience in the FMCG, fashion, or beauty sectors is a significant advantage.