Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales operations and client success? Elitez Group is seeking a highly motivated Assistant Manager (Sales Support) to join our dynamic team in Kota Kemuning. In this pivotal role, you will act as the backbone of our sales department, bridging the gap between client requirements and internal execution.
As an Assistant Manager, you will be responsible for streamlining order processing, coordinating cross-functional communications, and ensuring that our sales team has the resources required to exceed targets. We are looking for an individual who thrives in a fast-paced environment and possesses exceptional organizational skills. If you are a proactive problem-solver who is committed to operational excellence and providing world-class support, we want to hear from you.
Join Elitez Group and play a key role in driving our sales growth and maintaining the highest standards of client satisfaction. We offer a collaborative work environment where your contributions are valued and professional growth is encouraged.
Tanggung Jawab
- Oversee and optimize daily sales operations to ensure efficiency and accuracy.
- Act as the primary point of contact for client coordination, addressing inquiries and resolving issues promptly.
- Manage end-to-end order processing, ensuring timely fulfillment and clear documentation.
- Support the sales team with administrative tasks, reporting, and CRM maintenance.
- Collaborate with internal departments to align supply chain and inventory needs with sales goals.
- Monitor sales KPIs and assist management in identifying areas for process improvement.
- Ensure compliance with company sales policies and service standards.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2-3 years of experience in sales support, operations, or administrative management.
- Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
- Excellent interpersonal and communication skills in English and Malay.
- Proven ability to manage multiple priorities in a high-pressure environment.
- Strong analytical mindset with an eye for operational detail.
- Ability to foster collaborative relationships with team members and external stakeholders.