Deskripsi Pekerjaan
Are you a strategic thinker passionate about digital transformation and improving user experiences? The Agency For Integrated Care is seeking a dedicated Assistant Manager or Senior Executive to join our team and lead our online marketplace initiatives. In this pivotal role, you will play a crucial part in growing our digital footprint by leveraging data-driven insights, optimizing User Experience (UX), and fostering strong stakeholder collaboration. We are looking for an innovative professional who can drive the digital evolution of our subsidy services and platform offerings. If you are ready to make a tangible impact in the healthcare technology space, we want to hear from you.
Tanggung Jawab
- Lead the end-to-end management and optimisation of the online marketplace platform, ensuring seamless user journeys and functionality.
- Analyze web traffic data, user behavior, and conversion metrics to drive data-informed product improvements and strategic decisions.
- Collaborate closely with cross-functional teams and external stakeholders to define, prioritize, and execute product roadmaps.
- Oversee the implementation of digital subsidy services, ensuring accuracy, accessibility, and compliance with service standards.
- Conduct regular UX audits and implement A/B testing strategies to enhance platform performance and user engagement.
- Monitor industry trends and competitor activities to propose innovative digital solutions and stay ahead of the curve.
- Prepare comprehensive reports and insights for senior management to support continuous improvement initiatives.
Kualifikasi
- Relevant Bachelor’s degree in Information Technology, Business Administration, Marketing, or a related field.
- Minimum 3-5 years of experience in online platform management, e-commerce, or digital product management.
- Strong analytical mindset with proficiency in data analysis tools (e.g., Google Analytics, Excel, SQL) to interpret complex datasets.
- Excellent verbal and written communication skills, with a proven ability to manage diverse stakeholders effectively.
- Demonstrated experience in UX/UI optimisation and conversion rate optimisation (CRO) strategies.
- Project management skills with the ability to handle multiple priorities in a fast-paced environment.
- Knowledge of SEO best practices and digital marketing trends is highly desirable.