Deskripsi Pekerjaan
Start Your Exciting Career in Student Services!
Are you a passionate leader with a knack for connecting with students and enhancing their academic experience? JTE Recruit, on behalf of a leading higher education institution in the West Region, is hiring an Assistant Manager (Student Connect) to oversee student services and academic operations.
In this key role, you will ensure that every student receives timely and effective support, from enrolment to graduation. You will manage a dedicated team, streamline processes, and collaborate with faculty to foster a positive and enriching environment. This is a tremendous opportunity to make a lasting impact on student success and to advance your career within a reputable educational organization.
Why Join Us?
- Competitive salary package of $4,000 - $4,500 per month.
- Stable 5-day work week in a supportive environment.
- Professional development and career progression opportunities.
- Be part of an institution committed to academic excellence.
If you have a background in student administration and a passion for higher education, we want to hear from you. Apply now and take the next step in your career!
Tanggung Jawab
- Oversee daily operations of student services and academic support functions.
- Manage and mentor a team of student services executives.
- Handle student inquiries, complaints, and escalations with professionalism.
- Coordinate student orientation, registration, and examination processes.
- Liaise with academic departments to ensure smooth delivery of programs.
- Maintain student records and ensure compliance with institutional policies.
- Prepare reports and analytics on student services performance.
- Contribute to student engagement initiatives and events.
Kualifikasi
- Diploma or Degree in Business Administration, Education, or related field.
- Minimum 3 years of relevant experience in student services or academic administration.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Customer-service oriented mindset.
- Proficient in Microsoft Office and student management systems.
- Ability to multitask and work in a fast-paced environment.
- Preferably with experience in higher education institutions.