Deskripsi Pekerjaan
Are you a passionate hospitality leader looking to elevate your career? LSE Attrus is a fast-expanding F&B group committed to culinary excellence and superior service. We are seeking a dynamic and result-oriented Assistant Outlet Manager / Outlet Supervisor to join our team in Johor Bahru. In this role, you will be the heartbeat of our outlet operations, driving team performance, ensuring impeccable customer experiences, and contributing to the overall success and growth of our brand.
You will work in a fast-paced, professional environment where initiative is rewarded and career progression is encouraged. If you have a keen eye for operational detail, a talent for motivating people, and a heart for service, we want to hear from you.
Tanggung Jawab
- Oversee daily outlet operations to ensure smooth, efficient, and high-quality service delivery.
- Lead, train, and mentor outlet staff to foster a culture of excellence and high performance.
- Maintain strict adherence to health, safety, and sanitation standards across the outlet.
- Manage inventory levels, ordering processes, and cost control measures to maximize profitability.
- Handle customer inquiries and feedback professionally to ensure high levels of guest satisfaction.
- Collaborate with management to implement marketing initiatives and drive sales targets.
- Prepare accurate daily, weekly, and monthly operational reports for review.
Kualifikasi
- Minimum 2-3 years of experience in F&B, hospitality, or retail management.
- Strong leadership skills with the ability to manage and motivate a diverse team.
- Excellent communication skills in English, Malay, or Chinese (multilingual candidates preferred).
- Strong analytical skills for inventory management and sales reporting.
- Ability to work flexible hours, including weekends, public holidays, and shifts.
- Deep understanding of food safety and hygiene protocols (HACCP knowledge is a plus).
- A proactive, problem-solving mindset with a passion for exceptional customer service.