Deskripsi Pekerjaan
Chili's Malaysia is looking for an energetic and results-driven Assistant Restaurant Manager to join our team in Iloilo City. As part of the global Chili's brand, you'll work in a lively environment where guest satisfaction is our top priority. We offer a fun, team-oriented culture with opportunities for professional advancement.
In this role, you will assist in managing daily restaurant operations, including supervising staff, ensuring food quality and safety, handling guest concerns, and controlling costs. You will help train and develop team members, schedule shifts, and maintain inventory levels. Your leadership will directly impact the success of the restaurant.
We are seeking someone with a strong work ethic, excellent communication skills, and a passion for hospitality. A degree in Hospitality Management or a related field is required, along with prior supervisory experience in a full-service restaurant. You will thrive in a fast-paced environment and be committed to delivering exceptional guest experiences.
If you are ready to bring your skills to a world-class brand and grow your career, we encourage you to apply today.
Tanggung Jawab
- Assist the Restaurant Manager in overseeing daily operations to ensure efficiency and profitability.
- Supervise, train, and mentor team members to maintain high performance standards.
- Ensure exceptional guest service by addressing feedback and resolving complaints promptly.
- Manage inventory levels, ordering supplies, and controlling costs.
- Handle cash management, financial reporting, and adherence to budgets.
- Enforce food safety, sanitation, and health regulations.
- Support marketing initiatives and promotional activities to drive sales.
- Prepare schedules and monitor labor costs to optimize staffing.
Kualifikasi
- Bachelor's Degree in Hospitality Management, Food & Beverage Services, Business Administration, or a related field.
- At least 2 years of supervisory experience in a full-service restaurant or hospitality environment.
- Strong leadership, organizational, and problem-solving skills.
- Excellent verbal and written communication abilities.
- Knowledge of food safety standards and inventory control.
- Proficiency in Microsoft Office and POS systems.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for delivering outstanding customer service and team development.