Deskripsi Pekerjaan
Are you ready to lead? Join Marco Holdings Berhad as an Assistant Restaurant Manager and play a pivotal role in delivering exceptional dining experiences. In this position, you will oversee daily operations, ensuring that our high standards of service are met while fostering a positive work environment for our team. We believe the best way to wow guests is to first take exceptional care of each other, and we are looking for a dedicated leader to embody this philosophy.
As a key member of our management team, you will be responsible for driving operational excellence, managing staff schedules, and ensuring that our guests receive a memorable experience from the moment they arrive until they leave. If you have a passion for hospitality and a knack for leadership, we want to hear from you.
Tanggung Jawab
- Assist the General Manager in the day-to-day operations and strategic planning of the restaurant.
- Train, coach, and motivate staff to ensure high performance and adherence to service standards.
- Monitor inventory levels and manage food cost control measures effectively.
- Handle customer inquiries and complaints professionally to ensure satisfaction and loyalty.
- Ensure strict compliance with health, safety, and hygiene regulations.
- Assist in financial reporting and maintaining accurate records.
- Drive sales and upselling initiatives during peak hours.
Kualifikasi
- Minimum 2-3 years of experience in a supervisory or management role within the hospitality industry.
- Strong leadership and interpersonal communication skills.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Basic knowledge of HACCP standards and food safety regulations is preferred.
- Flexibility to work weekends, holidays, and night shifts.
- Proficient in using POS systems and Microsoft Office applications.