Deskripsi Pekerjaan
Join A&W Restaurants as an Assistant Restaurant Manager and become a key player in delivering exceptional dining experiences! This full-time position offers the perfect opportunity to develop your leadership skills in a dynamic hospitality environment. As an Assistant Manager, you'll support daily restaurant operations, drive team performance, and ensure our legendary service standards are consistently met. We're looking for passionate individuals who thrive in fast-paced settings and are committed to customer satisfaction. This role provides comprehensive training and clear pathways for career advancement within our growing network. If you're ready to take your hospitality career to the next level while working with a beloved brand, we encourage you to apply today!
Tanggung Jawab
- Assist in managing daily restaurant operations including staff scheduling and workflow optimization
- Train and mentor team members on customer service standards and operational procedures
- Monitor inventory levels and coordinate with suppliers for efficient stock management
- Ensure compliance with food safety regulations and health department standards
- Handle customer inquiries and resolve complaints with professionalism and empathy
- Contribute to achieving sales targets through upselling and promotional initiatives
- Assist in maintaining restaurant cleanliness and hygiene standards
- Prepare daily performance reports for management review
Kualifikasi
- Minimum 1-2 years of experience in restaurant management or supervisory role
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and operational best practices
- Ability to work efficiently in high-pressure environments
- Basic financial literacy for inventory and cost control
- Flexible availability including weekends, evenings, and holidays
- Proficient in point-of-sale systems and restaurant management software