Deskripsi Pekerjaan
Are you a dynamic and results-driven leader with a passion for delivering exceptional dining experiences? Blu Restaurant, a distinguished name in Penang's vibrant culinary scene, is actively seeking an enthusiastic Assistant Restaurant Manager to elevate our team. This is an outstanding opportunity to play a pivotal role in managing our daily operations, inspiring our talented staff, and ensuring every guest interaction is nothing short of memorable.
As an Assistant Restaurant Manager, you will be instrumental in upholding Blu Restaurant's renowned standards of service and operational excellence. You will work in close collaboration with the Restaurant Manager to oversee all facets of the dining experience, from ensuring seamless front-of-house efficiency to precise back-of-house coordination. We are searching for an individual who can not only drive team performance and optimize operational flow but also passionately champion guest satisfaction. Your ability to contribute to a positive, productive, and high-energy work environment will be key to our continued success. If you're eager to advance your hospitality career and thrive in a dynamic, fast-paced setting, we invite you to bring your expertise to Blu Restaurant and help us shape the future of fine dining in Penang.
Tanggung Jawab
- Assist the Restaurant Manager in overseeing all aspects of daily restaurant operations, ensuring smooth service flow and exceptional guest experiences.
- Supervise, train, and motivate front-of-house and back-of-house staff, fostering a positive, cohesive, and productive team environment.
- Ensure strict adherence to all food safety, hygiene, and operational compliance standards, including local regulations.
- Manage inventory control, stock ordering, and minimize wastage to achieve cost-efficiency targets and maintain profitability.
- Handle guest inquiries, feedback, and complaints professionally, resolving issues promptly to maintain high satisfaction levels and loyalty.
- Assist with employee onboarding, scheduling, performance management, and disciplinary actions as required.
- Contribute to sales targets and cost control measures, actively seeking opportunities for operational improvement and innovation.
- Uphold the restaurant's brand image and service quality at all times, ensuring consistency and excellence.
Kualifikasi
- Minimum of 2-3 years of proven experience in a supervisory or assistant management role within a reputable restaurant or hospitality setting.
- Strong leadership abilities with a track record of motivating, developing, and managing a diverse team effectively.
- Exceptional customer service skills and a genuine passion for creating memorable dining experiences.
- Solid understanding of restaurant operations, including inventory management, cost control, and proficiency with POS systems.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to handle high-pressure situations calmly.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as required by the business demands of the hospitality industry.
- Knowledge of local food safety regulations and hygiene standards specific to Malaysia.
- A diploma or degree in Hospitality Management or a related field is a distinct advantage.