Deskripsi Pekerjaan
Join Jollibee Foods Corporation as an Assistant Restaurant Manager and become part of the Philippines' most beloved brand! This pivotal role empowers you to drive restaurant success by partnering with the Restaurant Manager to achieve strategic targets. You'll lead high-performing teams, optimize daily operations, and ensure exceptional customer experiences while upholding Jollibee's legendary service standards. This position offers dynamic growth opportunities in the fast-paced food service industry, where your leadership skills directly impact business performance and team development.
As an Assistant Restaurant Manager, you'll be instrumental in maintaining operational excellence across all restaurant functions. Your responsibilities span team leadership, inventory management, compliance with safety protocols, and implementing innovative sales strategies. This role is ideal for hospitality professionals passionate about building careers within a globally recognized brand that values integrity, teamwork, and customer delight.
Tanggung Jawab
- Support Restaurant Manager in achieving sales targets, profitability goals, and KPIs
- Lead and motivate team members to deliver exceptional customer service
- Oversee daily operations including opening/closing procedures, inventory management, and cash handling
- Monitor and enforce food safety, sanitation, and quality standards
- Train staff on product knowledge, service protocols, and operational procedures
- Resolve customer inquiries and complaints promptly while maintaining brand reputation
- Analyze business performance data and implement improvement initiatives
Kualifikasi
- Bachelor's degree in Hospitality Management, Business, or related field
- Minimum 2 years supervisory experience in food service or retail
- Strong leadership and team development capabilities
- Excellent communication and interpersonal skills
- Knowledge of inventory management and POS systems
- Ability to work efficiently in fast-paced environments
- Commitment to food safety and sanitation standards
- Passion for customer service and brand excellence