Deskripsi Pekerjaan
Are you a passionate hospitality leader looking for an exciting opportunity in the heart of Kuala Lumpur? Bens Kitchen is currently seeking an energetic and detail-oriented Assistant Restaurant Manager to join our growing team. As a key member of our management staff, you will play a pivotal role in ensuring our guests receive world-class service while maintaining the high operational standards that our brand is known for.
We are looking for someone with a hands-on approach to leadership, excellent problem-solving skills, and a genuine love for the food and beverage industry. In this role, you will assist the Restaurant Manager in overseeing daily operations, driving sales growth, and nurturing a high-performing team. If you thrive in a fast-paced environment and are ready to take your career to the next level, we want to hear from you!
Tanggung Jawab
- Assist the Restaurant Manager in the day-to-day operations of the restaurant to ensure efficiency and profitability.
- Supervise, train, and mentor service staff to maintain high standards of customer service and food quality.
- Manage inventory levels, including ordering supplies and conducting regular stock takes to minimize waste.
- Handle customer inquiries, feedback, and complaints professionally to ensure a positive dining experience.
- Oversee opening and closing procedures, including cash handling and shift reporting.
- Ensure full compliance with food safety, hygiene, and workplace health and safety regulations.
- Support the development and implementation of marketing initiatives to drive foot traffic and customer loyalty.
Kualifikasi
- Minimum 2-3 years of experience in a restaurant supervisory or assistant management role.
- Strong knowledge of restaurant operations, including front-of-house and back-of-house coordination.
- Excellent communication and interpersonal skills, with the ability to lead a diverse team.
- Proactive problem-solving abilities and the capacity to remain calm under pressure during peak hours.
- Proficiency in POS systems and basic office software (Excel, Word).
- Flexibility to work shifts, including weekends and public holidays.
- A hospitality-focused mindset with a commitment to exceeding guest expectations.