Deskripsi Pekerjaan
Join APL Logistics as an Associate Representative in our Customer Service and Support team and become an integral part of our global supply chain operations. In this dynamic role, you will be responsible for coordinating daily warehouse activities with a focus on safety and efficiency. You will leverage cutting-edge technology to optimize processes and ensure seamless operations for our assigned scope.
As a key member of our team, you will serve as the primary point of contact for internal and external stakeholders, addressing inquiries and resolving issues related to warehouse operations. You will monitor inventory levels, track shipments, and maintain accurate documentation to support our logistics network. The ideal candidate will thrive in a fast-paced environment where attention to detail and problem-solving skills are essential.
APL Logistics offers a collaborative work culture that values innovation and continuous improvement. We provide comprehensive training and development opportunities to help you grow professionally while contributing to our mission of delivering exceptional logistics solutions worldwide.
Tanggung Jawab
- Coordinate daily warehouse activities to ensure safe and efficient operations
- Monitor inventory levels and track shipments using warehouse management systems
- Act as the primary point of contact for customer inquiries and support requests
- Implement and optimize technological solutions for warehouse operations
- Maintain accurate documentation of all warehouse activities and transactions
- Collaborate with cross-functional teams to resolve operational issues
- Ensure compliance with safety protocols and company policies
- Participate in continuous improvement initiatives to enhance operational efficiency
Kualifikasi
- Diploma or Bachelor's degree in Supply Chain Management, Logistics, or related field
- 1-2 years of experience in warehouse operations or customer service role
- Strong knowledge of warehouse management systems and logistics software
- Excellent communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple priorities
- Basic understanding of supply chain principles and logistics operations
- Proficiency in Microsoft Office applications