Deskripsi Pekerjaan
Are you an experienced professional in the Australian mortgage sector looking for an exciting new opportunity? Galilee Business Support Services is seeking a dedicated AU Mortgage Broker Support Officer to join our growing team. This onsite role in Taguig City offers a chance to leverage your expertise in a dynamic financial environment while supporting top-tier mortgage brokers.
In this position, you will play a crucial role in the mortgage lifecycle, ensuring that applications are processed efficiently and accurately. We are looking for someone who thrives in a fast-paced setting and possesses a strong understanding of Australian lending products. As a key member of our support staff, you will bridge the gap between clients and brokers, ensuring seamless communication and documentation.
Why join us?
- Professional work environment in Metro Manila.
- Opportunity to work with a reputable organization in the financial sector.
- Competitive compensation package.
- Supportive team culture focused on growth and excellence.
If you are ready to advance your career in financial services, we want to hear from you!
Tanggung Jawab
- Process and manage mortgage loan applications with precision and adherence to compliance standards.
- Communicate effectively with clients, brokers, and internal teams regarding application status and documentation requirements.
- Verify and analyze financial documents, credit reports, and employment details.
- Maintain accurate and up-to-date records in the company’s database and CRM systems.
- Assist in preparing loan offers and settlement packs for final approval.
- Handle inbound and outbound inquiries professionally, ensuring high levels of customer satisfaction.
- Collaborate with underwriters and lenders to resolve issues and expedite loan approvals.
Kualifikasi
- Proven experience in a support role within the Australian mortgage or financial services industry.
- Strong working knowledge of Australian lending products, regulations, and compliance requirements.
- Exceptional organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Excellent verbal and written communication skills, with the ability to explain complex financial concepts clearly.
- Proficiency in using office software, specifically CRM systems and Microsoft Office Suite.
- High attention to detail and a commitment to data accuracy.
- Ability to work onsite in Taguig City, Metro Manila, during day shifts.