Deskripsi Pekerjaan
Are you an IT professional looking for an exciting opportunity within the dynamic Aviation sector? We are representing a leading organization seeking a dedicated IT Operations Support specialist to join their high-performing team on a contract basis. This role is ideal for someone who thrives in a fast-paced, 24/7 environment and enjoys ensuring the seamless operation of critical IT systems.
As an IT Operations Support, you will play a pivotal role in maintaining the stability, security, and efficiency of our client's IT infrastructure. You will be responsible for monitoring systems, troubleshooting technical issues, and contributing to impactful IT projects that drive the business forward. This is a fantastic chance to leverage your technical skills within the reputable aviation industry, offering a competitive monthly salary of up to SGD 5,000.
Located in the vibrant Singapore River, Central Region, you will join a collaborative environment where your contributions directly ensure operational continuity. If you are ready to elevate your career and take on new challenges in the aviation sector, we want to hear from you!
Tanggung Jawab
- Monitor and maintain the health of critical IT systems, networks, and servers to ensure maximum uptime and performance.
- Provide first and second-level technical support to end-users, resolving hardware, software, and networking issues promptly.
- Troubleshoot and resolve incidents related to operating systems, databases, and enterprise applications.
- Manage user accounts, permissions, and access controls in accordance with security policies.
- Support the implementation and roll-out of IT projects, including system upgrades, migrations, and new technology deployments.
- Assist in maintaining comprehensive IT documentation, including troubleshooting guides and standard operating procedures.
- Coordinate with external vendors and internal stakeholders to ensure timely resolution of escalated issues.
- Participate in shift rotations to provide 24/7 operational support coverage.
Kualifikasi
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Minimum 2-3 years of hands-on experience in IT Operations or Technical Support.
- Strong knowledge of Windows Server, Linux, and VMware environments.
- Proficiency in networking concepts (TCP/IP, DNS, DHCP, VPNs, firewalls).
- Experience with cloud platforms (AWS, Azure) and ITIL processes is highly preferred.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and manage multiple priorities in a high-pressure environment.
- Prior working experience in the Aviation sector or large MNCs will be a distinct advantage.