Deskripsi Pekerjaan
Are you a detail-oriented individual with a passion for technology and an interest in Artificial Intelligence? Do you want to kickstart your career with a leading global business process outsourcing company?
Transcosmos is looking for an enthusiastic and meticulous Back Office Support – AI Product Specialist (Retail) to join our innovative team! This is an exceptional opportunity for individuals, including fresh graduates, to contribute directly to the enhancement of cutting-edge AI products designed for the retail sector. Best of all, this role offers a flexible Work-From-Home (WFH) setup, allowing you to achieve a great work-life balance.
In this dynamic role, you will be at the forefront of AI product development, supporting its continuous improvement through crucial data-driven tasks. You'll engage in vital activities such as data annotation, meticulous analysis, thorough testing, and ensuring content accuracy. Your contributions will directly impact the intelligence and effectiveness of our AI solutions, making a tangible difference in how retail businesses operate and serve their customers.
If you're eager to learn, possess strong analytical capabilities, and are ready to grow your career in the exciting field of AI and retail technology, we encourage you to apply. Join Transcosmos and be a part of shaping the future of AI!
Tanggung Jawab
- Perform accurate and consistent data annotation and labeling to train and refine AI models for retail applications.
- Conduct thorough analysis of AI-generated data, identifying patterns, discrepancies, and areas for improvement.
- Execute comprehensive testing of AI product features and functionalities, reporting bugs and performance issues.
- Ensure the quality and integrity of data inputs and outputs, adhering to strict guidelines and protocols.
- Update and maintain AI product-related content, documentation, and knowledge bases to ensure accuracy and relevance.
- Collaborate closely with AI development and product teams to provide feedback and contribute to product iteration.
- Assist in monitoring the performance of AI products in a retail context and support troubleshooting efforts.
- Contribute to the continuous improvement of AI processes and methodologies.
Kualifikasi
- Bachelor's degree in any field; fresh graduates are highly encouraged to apply!
- Strong analytical skills and exceptional attention to detail.
- Proficiency in using basic computer applications and eagerness to learn new software and tools.
- Excellent written and verbal communication skills in English.
- Ability to work independently and manage time effectively in a remote work environment.
- A genuine interest in Artificial Intelligence, technology, and the retail industry.
- Problem-solving mindset with a proactive and results-oriented approach.
- Experience in data entry, back-office support, or quality assurance is a plus, but not required.