Deskripsi Pekerjaan
Join our vibrant team at CV. Karya Mitra Sarana Makmur as a Barista & Server, where passion for hospitality meets excellence in service. Located in the heart of Surabaya, East Java, we're seeking enthusiastic individuals to deliver exceptional coffee experiences and seamless customer service. As a key member of our hospitality team, you'll create memorable moments for patrons while maintaining the highest standards of quality and cleanliness. This full-time role offers the opportunity to develop your skills in a dynamic environment focused on customer satisfaction and operational excellence.
We value teamwork, creativity, and dedication to craft. Whether you're crafting the perfect espresso or assisting with daily operations, you'll play a vital role in our commitment to delivering outstanding hospitality. Join us to grow your career in one of Indonesia's most vibrant cities while contributing to a culture that celebrates both tradition and innovation in service.
Tanggung Jawab
- Prepare and serve specialty coffee beverages with precision and artistry
- Provide exceptional customer service in a fast-paced hospitality environment
- Process orders accurately using POS systems and handle cash transactions
- Maintain cleanliness of workstations, equipment, and customer areas
- Assist with inventory management and restocking of supplies
- Collaborate with team members to ensure smooth daily operations
- Upsell menu items and promote new offerings to enhance customer experience
Kualifikasi
- Previous experience in barista or food service roles preferred
- Strong interpersonal skills with a customer-first mindset
- Ability to work efficiently during peak hours and handle multiple tasks
- Basic math skills for handling cash and transactions
- Knowledge of coffee preparation techniques or willingness to learn
- Flexibility to work weekends, holidays, and varying shifts
- Commitment to maintaining health and safety standards