Deskripsi Pekerjaan
Are you a book enthusiast with a passion for retail excellence? Pam Nasa Sejahtera is seeking a dedicated and organized Bookstore Staff member to join our team in Balikpapan Kota. In this role, you will be the face of our bookstore, ensuring that our customers receive exceptional service while maintaining a well-curated environment for academic and recreational readers.
We are looking for an individual who thrives in a customer-centric environment, possesses great attention to detail for inventory management, and is eager to support the educational needs of our community. If you enjoy organizing spaces, engaging with people, and working in a dynamic retail setting, we invite you to apply.
Tanggung Jawab
- Greet and assist customers in finding academic and general literature.
- Process sales transactions accurately using POS systems.
- Manage bookstore inventory, including shelving, stock rotation, and organizing displays.
- Execute book orders and coordinate with suppliers to fulfill specific academic requirements.
- Perform daily opening and closing store procedures.
- Maintain a clean, organized, and inviting store atmosphere.
- Handle customer inquiries and resolve concerns professionally.
Kualifikasi
- Minimum high school diploma (SMA/SMK) or equivalent.
- Previous experience in retail, customer service, or bookstore operations is a plus.
- Strong interpersonal and communication skills.
- Proficiency in basic computer skills and inventory management software.
- Highly organized with the ability to multitask in a busy environment.
- Passion for books and interest in academic literature.
- Willingness to work flexible hours, including weekends or holidays if required.