Deskripsi Pekerjaan
Join our dynamic team as a Boutique Administrator and become the heart of our retail operations in Badung, Bali. We're seeking a dedicated professional to oversee daily boutique activities, ensuring exceptional customer experiences while driving sales growth. This role combines hands-on operational management with strategic digital engagement, making it ideal for candidates passionate about premium retail environments. You'll maintain inventory accuracy, train staff on brand standards, and create visually compelling displays that showcase our curated collections. The position requires someone who thrives in fast-paced settings and can seamlessly transition between floor management and digital marketing initiatives. As a key brand ambassador, you'll embody our commitment to luxury service while optimizing operational efficiency.
Tanggung Jawab
- Manage daily boutique operations including opening/closing procedures and staff scheduling
- Deliver exceptional customer service through personalized consultations and complaint resolution
- Drive sales growth through product knowledge demonstrations and upselling techniques
- Coordinate social media campaigns to promote new arrivals and seasonal promotions
- Monitor inventory levels, conduct stock counts, and coordinate restocking activities
- Train and supervise junior staff on brand standards and operational protocols
- Maintain visual merchandising standards to create an immersive shopping environment
- Process transactions accurately using POS systems and manage cash handling procedures
Kualifikasi
- Minimum 2 years' experience in boutique/retail administration or luxury goods sector
- Proven track record in customer relationship management and sales support
- Advanced proficiency in social media marketing platforms (Instagram, Facebook)
- Strong inventory management experience with retail software systems
- Exceptional communication skills in Bahasa Indonesia and English
- Visual merchandising certification or equivalent practical experience
- Ability to work flexible hours including weekends and holidays
- Attention to detail with strong organizational and multitasking abilities