Deskripsi Pekerjaan
Join Erajaya as a Branch Manager - Assistant Manager and lead our retail operations in Jakarta. In this pivotal role, you will oversee daily branch operations, ensuring strict adherence to company policies and standards while driving sales excellence and exceptional customer service. You will manage a team of retail professionals, optimize store performance, and implement strategies to enhance customer satisfaction and loyalty. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for delivering outstanding customer experiences. If you are a results-driven leader ready to take the next step in your career, we encourage you to apply and become a key player in our growing team.
Tanggung Jawab
- Oversee daily branch operations to ensure compliance with company policies and standards
- Lead and motivate the retail team to achieve sales targets and service excellence
- Monitor and analyze sales performance, implementing strategies to drive growth
- Ensure efficient workflow in sales, service, and inventory management
- Handle customer inquiries and resolve issues to maintain high satisfaction levels
- Manage store resources, including staff scheduling and inventory control
- Train and develop staff to enhance product knowledge and customer service skills
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum of 3 years of experience in retail management or a similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven track record of achieving sales targets and improving store performance
- Proficiency in retail management software and MS Office applications
- Ability to work in a fast-paced environment and handle multiple priorities