Deskripsi Pekerjaan
Are you a results-driven professional with a passion for financial recovery and branch operations? WOM Finance is seeking a dynamic and strategic Branch Remedial Head to lead our recovery efforts in the Bagan Batu area. In this pivotal role, you will be responsible for overseeing the remedial team, executing debt recovery strategies, and ensuring the branch maintains a healthy portfolio while upholding our company’s reputation and customer relations standards.
As the Branch Remedial Head, you will be at the forefront of credit control, analyzing non-performing loans (NPL), and implementing proactive solutions to mitigate financial risk. We are looking for a leader who can motivate teams, navigate complex collection processes, and build long-term relationships with clients while ensuring adherence to company policies and regulatory requirements. If you have a proven track record in finance and a knack for problem-solving, we want to hear from you.
Tanggung Jawab
- Lead, mentor, and supervise the remedial team to achieve monthly collection targets.
- Develop and implement effective debt recovery strategies tailored to the local market in Rokan Hilir.
- Analyze portfolio aging and identify high-risk accounts requiring urgent intervention.
- Conduct regular field visits to oversee high-value or difficult collection cases.
- Ensure all collection activities strictly adhere to company SOPs and industry regulations.
- Prepare comprehensive analytical reports on NPL status and recovery progress for regional management.
- Maintain strong communication and negotiation standards with delinquent customers.
- Collaborate with the Sales and Credit departments to refine pre-approval processes and reduce future risk.
Kualifikasi
- Bachelor’s degree in Management, Finance, Law, or a related field.
- Minimum 3-5 years of experience in credit collection, remedial, or recovery roles within the finance/banking industry.
- Deep understanding of Indonesian consumer finance laws and debt collection regulations.
- Proven leadership experience with the ability to manage and motivate a diverse team.
- Strong analytical skills with the ability to interpret financial data and performance metrics.
- Excellent negotiation, conflict resolution, and communication skills (including local dialect capability).
- Proficient in MS Office suite and familiarity with internal loan management software.
- Resilient, highly disciplined, and willing to be based in Bagan Batu, Rokan Hilir.