Deskripsi Pekerjaan
Join City Savings Bank as a Branch Service Officer in Iloilo City and become part of a dynamic team committed to financial excellence. We offer competitive compensation, comprehensive benefits packages, and clear pathways for career advancement in the banking sector. This role provides an opportunity to work in a supportive environment where your contributions directly impact customer satisfaction and branch success. With a focus on professional development and work-life balance, City Savings Bank empowers employees to thrive while serving the financial needs of the Iloilo community.
Tanggung Jawab
- Handle customer transactions, account inquiries, and banking services with accuracy and efficiency
- Actively promote bank products and services to meet branch sales targets
- Maintain compliance with banking regulations and internal security protocols
- Process loan applications, deposits, withdrawals, and fund transfers
- Resolve customer concerns and escalate complex issues to senior management
- Collaborate with team members to ensure smooth branch operations
- Prepare daily transaction reports and maintain accurate customer records
Kualifikasi
- Bachelor's degree in Business, Finance, Banking, or related field (or equivalent experience)
- Minimum 1-2 years of customer service or banking experience
- Strong proficiency in basic computer applications and banking software
- Excellent communication and interpersonal skills in English and local dialects
- Ability to handle cash transactions and maintain financial accuracy
- Proven problem-solving skills and customer-centric approach
- Must be willing to work in Iloilo City with flexible schedule availability