Deskripsi Pekerjaan
Join City Savings Bank as a Branch Service Officer and build a rewarding career in the heart of Kabankalan City. We're a leading financial institution committed to empowering communities through accessible banking solutions and fostering professional growth for our team members. As a Branch Service Officer, you'll be the cornerstone of our customer experience, delivering exceptional service while supporting the financial well-being of our diverse clientele.
At City Savings Bank, we believe in nurturing talent and creating pathways for advancement. You'll receive comprehensive training on modern banking practices, digital transformation tools, and customer relationship management techniques. Our supportive environment encourages continuous learning and career progression, making this ideal for ambitious professionals seeking long-term stability and growth in the banking sector.
We offer competitive compensation packages, performance-based incentives, and comprehensive benefits designed to support your personal and professional development. If you're passionate about customer service and eager to contribute to a dynamic financial team, we invite you to become part of our mission to deliver excellence in banking services.
Tanggung Jawab
- Deliver exceptional customer service by assisting with account inquiries, transactions, and product information
- Process deposits, withdrawals, fund transfers, and other banking transactions with precision
- Actively promote bank products and services to meet customer financial needs
- Maintain accurate transaction records and ensure compliance with banking regulations
- Resolve customer concerns promptly and escalate complex issues appropriately
- Support branch operations through cash management and administrative tasks
- Collaborate with team members to achieve service quality and sales targets
Kualifikasi
- Bachelor's degree in Business, Finance, Economics, or related field
- Minimum 1-2 years experience in customer service or banking operations
- Strong proficiency in cash handling and basic financial transactions
- Excellent communication and interpersonal skills in local dialects
- Proficient in using banking software and digital platforms
- Knowledge of banking regulations and compliance standards
- Ability to work in a fast-paced environment with attention to detail
- Willingness to work in Kabankalan City, Negros Occidental