Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in the financial services sector? Astra Credit Companies is seeking a proactive Business Assistance for our Retail Fleet - Retention Business division in Jakarta Selatan.
In this role, you will be the backbone of our retention strategy, ensuring that our fleet clients receive seamless service. You will be responsible for driving marketing initiatives, managing complex credit application processes, and ensuring total compliance with internal standards. If you are passionate about process optimization, customer relationship management, and sales support, this is the perfect opportunity to grow within one of Indonesia's most respected financial institutions.
We are looking for someone who thrives in a fast-paced environment and possesses strong analytical skills to help us maintain our market leadership in retail financing.
Tanggung Jawab
- Develop and execute marketing activities aimed at increasing product uptake and client retention.
- Manage the end-to-end credit application process, ensuring all documents are accurate and complete.
- Monitor application progress to ensure timely processing and approval.
- Maintain high standards of data integrity and compliance with company credit policies.
- Proactively engage with retail fleet clients to identify their needs and address potential retention risks.
- Collaborate with internal departments to streamline operational workflows and improve service delivery.
- Prepare regular reports on sales performance and application status for management review.
- Provide administrative support to the sales and business development teams to ensure smooth operations.
Kualifikasi
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- Minimum 1-2 years of experience in administrative support, credit operations, or customer retention.
- Strong understanding of credit analysis and financial documentation.
- Excellent communication and interpersonal skills to build rapport with clients.
- Proficient in MS Office Suite, particularly Excel and PowerPoint.
- Detail-oriented with a strong ability to work under pressure and meet strict deadlines.
- Ability to work independently as well as part of a high-performing team.
- Fluency in Indonesian (written and spoken); English proficiency is a plus.