Deskripsi Pekerjaan
Join Pengiklan Anonim as a Business Improvement Assistant Manager and drive transformative change within our dynamic sales operations. This pivotal role focuses on developing comprehensive guidelines, pocketbooks, and learning videos that enhance network activities including ARO (Account Relationship Optimization), Admin processes, and CMO (Customer Marketing Operations) initiatives. You'll collaborate with cross-functional teams to identify inefficiencies, design scalable solutions, and implement best practices that boost operational excellence. The ideal candidate will combine analytical rigor with creative problem-solving to deliver measurable business outcomes while fostering a culture of continuous improvement.
Tanggung Jawab
- Develop and maintain comprehensive guidelines and pocketbooks for network activities (ARO, Admin, CMO)
- Create engaging learning videos to support training and knowledge dissemination
- Analyze existing business processes to identify improvement opportunities
- Collaborate with stakeholders to implement optimization strategies
- Monitor KPIs and report on improvement initiatives' effectiveness
- Standardize procedures across departments to ensure consistency
- Facilitate workshops to drive adoption of best practices
Kualifikasi
- Bachelor's degree in Business Administration, Management, or related field
- 3+ years of experience in business process improvement or operations
- Proven track record in developing training materials and documentation
- Strong analytical skills with data-driven problem-solving approach
- Experience with CRM/ERP systems and sales operations
- Excellent communication and presentation abilities
- Proficiency in video creation tools and instructional design